Identify and establish a
Service Management Strategy

This is usually a short assignment that produces big results. It focuses on what is required to maximise the Return on Investment in managing Services on a formal basis.

If this has not been done before it is highly likely that you will be able to:

Service Management Strategy elements and dynamics

Identify a Service Management Strategy

The assignment identifies and discusses a number of important strategic service elements and dynamics and their relevance. It also identifies an appropriate Service Management System and provides an easily understood assessment of the current condition of your organisation’s readiness in this respect.

Subsequently it identifies the core strategic objectives and actions required to establish successful Service Management and Business Services.

Service Management Strategy

Components of Service Management Strategy

Service Management Strategy has two key components:

The assignment usually consists of three sections:

Additional Information

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